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Before you arrive First-visit guide

What to expect on your first visit.

A New Patient Examination runs 45 minutes and is unhurried by design. Here’s exactly how it works — what we’ll do, what we’ll ask, and what to bring.

Step 01 ~ 5 min online

Booking is online, through Jane App.

Choose New Patient Examination on the Jane App calendar, pick a time that works, and enter your details. You’ll get a confirmation email immediately.

If you’re unsure whether chiropractic care is the right fit, send a quick note through the contact page first — a brief description of what’s going on is enough for us to point you in the right direction before you book.

Step 02 ~ 10 min, day of

Intake forms are sent to your inbox.

After booking, Jane App sends a secure link to the new-patient intake forms. Filling these out before you arrive saves time on the visit itself and lets us spend the appointment on examination and treatment rather than paperwork.

Forms cover health history, current concerns, medications, previous imaging or treatment, and consent. Information is held in compliance with PIPA and CCOA privacy standards.

What to bring.

First-visit checklist
  • Health insurance details (if you plan to claim)
  • Any previous imaging or specialist reports relevant to the concern (optional, but useful)
  • List of current medications and supplements
  • Loose, comfortable clothing — or change there
  • A clear sense of one or two things you’d like to be able to do that currently feel limited

None of these are strictly required for a first visit — if you don’t have them or aren’t sure, come anyway. We’ll work with what we have.

What to wear.

Loose, comfortable clothing that lets us see and assess movement — soft pants or athletic shorts, a t-shirt or tank top. Avoid thick belts or buckled jeans for the lumbar exam. There is space to change at the practice if it’s easier.

For pediatric and pregnancy visits, we adapt — comfort and dignity come first, and gowns are available where useful.

Step 03 45 minutes

The visit, in plain terms.

00:00 – 20:00 — History. A careful conversation about what’s going on. We’ll ask about onset, behaviour, what makes it better or worse, your past health history, and your goals.

20:00 – 40:00 — Examination. Postural and movement assessment, orthopaedic and neurological testing as indicated, palpation, and any other tests appropriate to your presentation.

40:00 – 50:00 — Findings & consent. A clear summary of what we found, what we think is going on, and what — if anything — chiropractic care can offer. If care is appropriate, we walk through the proposed plan and the consent process.

50:00 – 60:00 — Treatment (if appropriate). Your first treatment is included in the New Patient Examination when it’s clinically indicated. If it isn’t, we’ll say so.

After your visit.

You’ll leave with a clear summary of what was addressed today, what to expect over the next few days, anything you can do at home, and the proposed schedule for follow-up.

Some patients feel an immediate change; some feel a delayed improvement over 24–72 hours; some experience temporary muscular soreness similar to after a workout. All are normal and short-lived.

Fees & insurance.

New Patient Examination — $115. Standard chiropractic treatment — $65. Extended Treatment — $95. See the services page for the full list and what each visit covers.

Most extended health benefit plans cover chiropractic care to varying degrees; check your plan’s specifics. Direct billing is available with select insurers — please ask in advance if it’s a requirement for you. Otherwise, payment is at the time of visit and we provide a receipt for you to submit.

Ready when you are.

Book a New Patient Examination

Pick a time on the live calendar — confirmation and intake forms arrive by email.